customer service and factory worker
Scene Eyewear, LLC Scene Eyewear, LLC Wayne, NJ Wayne, NJ Full-time Full-time From $18 an hour From $18 an hour 3 hours ago 3 hours ago 3 hours ago Scene Eyewear manufactures luxury eyewear made in America.
Customer Service Representative Job
Responsibilities:
Serves customers by providing product information and resolving product and service problems.
Attracts potential customers by answering product and service questions.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Answering Phones and returning emails.
Helping with other task related to the production of Eyewear.
Customer Service Representative Qualifications / Skills:
Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
On-the-job training Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Wayne, NJ 07470:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Service Representative Job
Responsibilities:
Serves customers by providing product information and resolving product and service problems.
Attracts potential customers by answering product and service questions.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Answering Phones and returning emails.
Helping with other task related to the production of Eyewear.
Customer Service Representative Qualifications / Skills:
Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
On-the-job training Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Wayne, NJ 07470:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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