Customer Services Representative
Patriot Pickle Inc Patriot Pickle Inc Wayne, NJ Wayne, NJ Full-time Full-time $19 - $22 an hour $19 - $22 an hour 1 hour ago 1 hour ago 1 hour ago Job
Summary:
The Customer Service Representative will interact with the company's customers by receiving orders, addressing inquiries and resolving complaints.
Duties/
Responsibilities:
Interacts with customers via telephone, email, or in person to provide support and information on products or services.
Receives customer purchase orders and inputs in the system Answer customer questions and complaints; and works with appropriate staff to address the issue at hand Ensures that appropriate actions are taken to resolve customers' problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Assist with collections of accounts receivable, verify deductions taken are authorized Performs other ad hoc duties as assigned.
Required Skills/Abilities:
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.
Education and
Experience:
High school diploma or equivalent.
Customer service experience required.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Bilingual / English and Fluent in Spanish Job Type:
Full-time Pay:
$19.
00 - $22.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Wayne, NJ:
Reliably commute or planning to relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The Customer Service Representative will interact with the company's customers by receiving orders, addressing inquiries and resolving complaints.
Duties/
Responsibilities:
Interacts with customers via telephone, email, or in person to provide support and information on products or services.
Receives customer purchase orders and inputs in the system Answer customer questions and complaints; and works with appropriate staff to address the issue at hand Ensures that appropriate actions are taken to resolve customers' problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Assist with collections of accounts receivable, verify deductions taken are authorized Performs other ad hoc duties as assigned.
Required Skills/Abilities:
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.
Education and
Experience:
High school diploma or equivalent.
Customer service experience required.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Bilingual / English and Fluent in Spanish Job Type:
Full-time Pay:
$19.
00 - $22.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Wayne, NJ:
Reliably commute or planning to relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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